Technical support
The sales engineer handling your affair is there to answer any question you may have concerning the use of our products or any specific technical points. Whatever the question, we are here to give you an answer by telephone, e-mail or during a visit to your premises.
Maintenance
We provide maintenance for certain pieces of equipment such as monitors, soldering equipment for flexible components, pump housings, etc. Contact us for this subject.
Customer service
Because our collaboration is not limited to technical support and sales, our entire team is here to serve you. Your contacts are accessible and available because, for us, it is a priority to forge close relations with our customers.
- Do you have a question about tracking an order?
- Do you want to know how long it will take for an item to be delivered?
- Do you want to check and understand an invoice?
You can contact our Customer Service from Monday to Friday.
Regulatory support
- Do you need regulatory data or supplementary studies?
- Do you need to fill in a qualification questionnaire?
- Do you want to perform a documentary quality assessment?
Our Regulatory Support service is here to help you. Contact our Quality Service for all requests.
Quality Service
Our goal is to provide you with the product that corresponds to your needs and to inform you of any changes.
- Do you want to obtain additional quality information?
- Do you plan to implement a quality agreement?
- Have you had a problem when receiving or starting up your equipment?
Our Quality Service is here to answer your questions and deal with any problems you may have.